1. Manufacturing and supplying japan power socket.
2. Help customers arrange shipping and consolidating the goods
3. OEM/ODM service available
4. Provide online training and technology support through Mail, Phone, Whats app, Skype etc.
5. The Buyer is guaranteed to get the response within 24 hours upon receipt the inquiry.
6.1 year Warranty , free reparing and change parts OEM services. can print different front panel and logo as customer required Free Android and IOS app for control WIFI smart home system
1. What devices can I control with the mini smart plug?
You can control lights, fans, portable heaters, and any small appliances in accordance with the mini smart plug's specifications.
2. What should I do when I can not turn mini smart plug on or off?
*Make sure your mobile devices and the Mini smart Plug are connected to the same Wifi network.
*Make sure the devices connected to the mini smart plug are turned on.
3.What should I do when device configuration process has failed?
*Check whether the Mini Smart plug us powered on or not.
*Check whether your mobile device is connected to 2.4GHz Wi-Fi net work.
*Check your network connectivity. Make sure the router is working properly:
If the router is dual-band router, select 2.4G network and then add mini smart plug.
Enable the router's broadcasting function.
Configure the encryption method as WPA2-PSK and authorization type as AES, or set both as auto.
Wireless mode can not be 11n only.
Check for wi-Fi interference or relocate the Mini Smart Plug to another location within the signal range.
Check wheather the router's connected devices reach the amount limit. Please try to turn off some devices' Wi-Fi function and configure Mini Smart Plug again.
Check if router's wireless MAC filtering function is enabled.Remove the device from filter list and make sure the router is not prohibiting Mini Smart Plug from connection.
Make Sure the password of your Wi-Fi network entered in App is correct when adding.
Make sure the mini smart plug is ready for App-config:the indicator light is quick blinking blue (twice per second ) for quick mode configuration, slow blink blue (once every 3 seconds) for AP mode configuration.
Repeat the App-config process.
Factory reset the mini smart plug and try to add it again.
4. How can I share my device with family?
Open App, go to "Profile"->"Device Sharing"->"sent", tap "Add Sharing", now you can share the device with added family members.